Temporary Technical Support

Job Description

Base: Walraven Ltd, Banbury

Accountable to: Technical Sales Support Team, UK Management Team

Liaise: Closely with all UK departments

Overall objectives of this post

To work as part of the Walraven Ltd Banbury team providing comprehensive and effective service and support, for updating technical drawings and data on UK manufactured products. This post demands organisational efficiency, maintaining a professional, safe and considerate approach at all times.

The post requires an individual who is a highly motivated and has the ability to structure and prioritise their own workload, cover for colleagues where necessary and communicate in a timely, clear and concise manner at all times.

Main duties

  1. Product Drawing & Data maintenance.
    • Assist with the raising and production of article drawings and specifications in CAD
    • Assist with updates and revisions to existing and new product data

To carry out other duties as required by the Technical Support team and/or UK Management Team

Thorough training on all tasks, will be provided by the company where required.

Risk Management

The management of risk is the responsibility of everyone and will be achieved within a progressive, honest and open environment.

Staff will be provided with the necessary education, training and support to enable them to meet this responsibility.

Staff should make themselves familiar with:

Responsibilities for Health & Safety

The post holder is responsible for ensuring that all duties and responsibilities of this post are carried out in compliance with the Health & Safety at Work Act 1974, Statutory Regulations and Walraven’ s Policies and Procedures. This will be supported by the provision of training and specialist advice where required.

The job description is not intended to be exhaustive.  The post holder will be expected to adopt a flexible attitude to the duties and location of work, which may have to be varied subject to the needs of the Company and in keeping with the general profile of the post. This may entail some work outside office hours.

Personal Specification

Criteria:

Educational achievements, qualifications and training:  Sound educational background to include GCSE or equivalent in English and Maths

Job related aptitude and skills: Excellent personal skills, ability to prioritise workloads and recognise urgent situations, good attention to detail, ability to produce accurate work to tight deadlines.

Personal Qualities: Reliable, self-motivated with ability to work as part of a team, common sense, honesty and confidence in self to communicate effectively with colleagues and customers alike, capable of using initiative and understating of limitations.

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Call us +44 (0)1295 75 34 00
Email us sales.uk@walraven.com

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